Previous incidents

10/10/2024 - We are waiting for WorldPay to restore the closed merchant IDs.

10/9/2024 - We are having issues processing refunds for payment made before 10/1 right now.

PF staff are contacting WorldPay about this. It appears to have to do with processing refunds against some merchant IDs that were closed in WorldPay last week.

We do not see any comparable issue for running payments. This seems to just be refunds.

When saving a program, admin are receiving an alert that reads, the Activity Type and Accounting Group for the program cannot be found within Class Finder. This alert appears even though the Activity Type and Accounting Group exist within Class Finder. This also results in the changes to the program NOT saving.

The dev team is working to address the issue now.